Frequent Questions

1. Why am I not receiving my daily email?

There are several reasons why this could occur, but usually it is a result of your company's or your Internet Service Provider's (ISP's) spam filter mistaking our publication as unauthorized advertising. We recommend taking the following steps:

  1. Check the "Junk E-Mail" folder in your Outlook email program. If our email is in this folder, right-click it and click "Add sender to safe sender's list."
  2. Contact your ISP (or your IT department) and add our domain name (beernet.com) and email address to your safe sender's list.
  3. Regardless of whether you receive your email or not, you can always retrieve your issues at beernet.com.

If that does not solve the problem, call our office at 210-805-8006 to make sure you are current and set up correctly.

2. If I sign up more than one person from our company, is there a discount offered?

We offer what we call a site license discount for five or more people from the same company at the same location. By doing so you receive a $50 discount per person. For 20 subscriptions or more, you receive $100 discount per person. For 150 subscriptions or more, call us at 210-805-8006.

3. How do I sign up for a subscription?

You may sign up online at www.beernet.com, by phone at 210-805-8006, by fax at 877-585-5866, or email at admin@beernet.com. When contacting us by email or fax, include your name, company, business address, email address, a contact phone number, and payment information.

4. How do I make a payment?

You may pay with a credit card or check made out to:
BeerNet Communications, Inc.
601 E. Ashby Pl
San Antonio, TX 78212.
You may also pay securely online at beernet.com or by calling us at 210-805-8006, or via FAX at 877-585-5866.

5. Why can't I access my account online?

To access your account, you will need your full email address (ex. example@beernet.com), and your password. To log-in, enter your full email address and password in lowercase letters. Your computer must be set to be able to accept cookies to save your password. If you have forgotten your password, you can retrieve it on the website, or you can call our office at (210) 805-8006.

If this still does not work, call our office (210) 805-8006 and we'll take a look at your account to make sure it is current and set up correctly.

6. Does each individual need a subscription?

Yes. Each person must have a paid subscription in order to receive our publication. It is against copyright law to forward or photocopy our publication.

7. Is BBD published every day?

BBD is published every work day, excluding weekends and holidays.
Occasionally, due to travel schedules and other circumstances, BBD is not published, but this is rare. Generally BBD is published about 250 times a year.

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